{"organism":"Page","children":[{"organism":"Container.Raw","children":[{"organism":"Metadata","model":{"title":"Safety culture","text":"Creating a strong safety culture and community, including human performance principles, casual reasoning and learner mindset.","links":[{"name":"Safety culture","value":"https://www.maritimepins.com/resources/safety-culture.html"}],"image":{"src":"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/metadata.shellimg.png/1779956618468/header-ship-from-left.png","alt":"Ship from 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Action\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab/text.multi.stream/1725361103149/503f254199610832a4326dee6cdb6ad1fc8e5144/being-human-human-in-performace.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EBeing Human – Human Performance in Action Accessibility Script\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.youtube.com/watch?v=6dca4bL6ruw\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EBeing Human – Human Performance in Action (LA Spanish Subtitles version)\u003C/a\u003E\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Ch3\u003EHow You Respond Matters\u003C/h3\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.youtube.com/watch?v=nZ8JmAtJsCE\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EHow You Respond Matters Parts 1 and 2\u003C/a\u003E\u003Cul\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab/text.multi.stream/1725361251302/056398826983ffbba56532f04411f1e9cd9690b3/how-you-respond-matters-part-one.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EHow You Respond Matters Part 1 Accessibility Script\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab/text.multi.stream/1725361432884/593324dc76c2dee74259f1ef8b8228b6967cc074/how-you-respond-matters-part-two.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EHow You Respond Matters Part 2 Accessibility Script\u003C/a\u003E\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.youtube.com/watch?v=uScKhBNnOt0\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EHow You Respond Matters Parts 1 and 2 (LA Spanish Subtitles version)\u003C/a\u003E\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Ch3\u003EContext Drives Behaviour\u003C/h3\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://youtu.be/2te0Qy-an6s\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EContext Drives Behaviour Parts 1 and 2\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab/text.multi.stream/1725361593385/dc9e6f3e73cdff5323191d6d9e187db2a83234ba/context-drives-behaviour-parts-1-and-2.doc\" target=\"_self\" rel=\"noopener noreferrer\"\u003EContext Drives Behavior Parts 1 and 2 Accessibility Script\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab/text.multi.stream/1725361652233/9f432810a4ffd4823239b422505ffc8d920f6509/partners-safety-context-drives-behaviour-exercise-2022.pptx\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EContext Drives Behaviour Exercise\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab/text.multi.stream/1725361735533/2f08e4bc58a3cade41e56045aacbf0a6853026be/script-for-context-drives-behaviour-exercise-2022.pdf\" target=\"_blank\" rel=\"noopener noreferrer\"\u003EScript for Context Drives Behaviour Exercise\u003C/a\u003E\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}}],"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab","model":{"title":"Human Performance Principles"}},{"organism":"Container","children":[{"organism":"PromoSimple.Text","color":"inherited","id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_1372276994/text","model":{"text":"\u003Ch3\u003ECasual Reasoning\u003C/h3\u003E\r\n\u003Cp\u003ECausal reasoning is a structured approach to \u003Cb\u003Eunderstand why incidents happen by focusing on actual causes not blame\u003C/b\u003E. It’s a key part of the Maritime Partners in Safety program and helps us learn effectively from events.\u003C/p\u003E\r\n\u003Ch3\u003EWhy It Matters\u003C/h3\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Cb\u003EPrevents recurrence\u003C/b\u003E by addressing root causes, not quick fixes.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EBuilds psychological safety\u003C/b\u003E so people feel safe to share.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EImproves decision-making\u003C/b\u003E and strengthens safety culture.\u003C/li\u003E\r\n\u003Cli\u003EAllows us to Move from “failing lucky” to \u003Cb\u003Efailing safely\u003C/b\u003E, creating a culture of learning and continuous improvement\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Ch3\u003EKey Principles\u003C/h3\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Cb\u003EBlame fixes nothing\u003C/b\u003E – focus on causes, not individuals.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003ELearning changes action\u003C/b\u003E – corrective actions must address real causes.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EEvidence matters\u003C/b\u003E – decisions are based on facts, not assumptions\u003C/li\u003E\r\n\u003Cli\u003EUses a simple but powerful framework called \u003Cb\u003E5 Causal Reasoning Questions (5CRQs)\u003C/b\u003E for investigations and front-line problem solving\u003C/li\u003E\r\n\u003C/ul\u003E\r\n\u003Ch3\u003ECausal Reasoning Mindset\u003C/h3\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://youtu.be/ZKexoLkjgTo\"\u003ECausal Reasoning Awareness Training – UK Subtitles version\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363523212/81bb4e615730a5c473157c206d102112af994192/english-accessibility-script-shell-causal-reasoning-animation-v1-subtitles.pdf\"\u003ECausal Reasoning Awareness Training Accessibility Script\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.youtube.com/watch?v=d_Hw8TgUbx0\" target=\"_blank\"\u003EMaritime Partners in Safety CEO Conference 2023 Tenerife incident– UK Subtitles version\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363564830/a85abbfc0cc055afe9144fa0056aac290317478a/pins2023tenerifeairdisastersubtitlesfinalmaster.pdf\"\u003EMaritime Partners in Safety CEO Conference 2023 Tenerife incident Accessibility Script\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363598014/3d0ad6807153bb703502e2e20c90111474ad7d66/propelling-the-partnership-2023-causal-reasoning-exercise-script.pptx\"\u003EPropelling The Partnership 2023- Causal Reasoning Exercise Script\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363632927/38a6132f9f4decaf29e34aa7fcae1206f4d327c5/oic-sheets.pdf\"\u003EOIC Sheet\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363665313/a95ba6ca7814da3ca0d6a51176f2e8d203b43d69/incident-poster-1-a3-orange-english.pdf\"\u003ETenerife Incident information Poster 1 English\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363698486/28ecaee90582ebee40f8a1d4a17840920f16cb09/incident-poster-2-a3-purple-english.pdf\"\u003ETenerife Incident information Poster 2 English\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363731262/0006944fa702b98cd3f0ffe8b5ab63bc3d463c83/incident-poster-1-a3-orange-japanese.pdf\"\u003ETenerife Incident information Poster 1 Japanese\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363761586/a383c87352081769bea95814a64e8466660d2603/incident-poster-2-a3-purple-japanese.pdf\"\u003ETenerife Incident information Poster 2 Japanese\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363790899/d489b47ec56d0edbe238a077ee07b5f9ce779d09/incident-poster-1-a3-orange-korean.pdf\"\u003ETenerife Incident information Poster 1 Korean\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363821787/30535cce91a4c2d2643908e5f223f3ed56e9c98a/incident-poster-2-a3-purple-korean.pdf\"\u003ETenerife Incident information Poster 2 Korean\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363852222/630b9f829b010c41fe0b55b60f5eba891ba4d00c/incident-poster-1-a3-orange-mandarin.pdf\"\u003ETenerife Incident information Poster 1 Mandarin\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363882791/2467b77764ace0578e5f649b5896e845e539f847/incident-poster-2-a3-purple-mandarin.pdf\"\u003ETenerife Incident information Poster 2 Mandarin\u003C/a\u003E\u003C/li\u003E\r\n\u003Cli\u003E\u003Ca href=\"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_1372276994/text.multi.stream/1725363917617/c6b05ca72dfbed9bbad71337aa02b69395d2ee38/causal-reasoning-awareness-introduction-with-voice-over.pptx\"\u003ECausal reasoning awareness introduction with voice over\u003C/a\u003E\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}}],"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_1372276994","model":{"title":"Casual Reasoning"}},{"organism":"Container","children":[{"organism":"PromoSimple.Text","color":"inherited","colspan":6,"colstart":2,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/text","model":{"title":"Learner Mindset","text":"\u003Cp\u003EA \u003Cb\u003ELearner Mindset\u003C/b\u003E is an attitude and approach where individuals \u003Cb\u003Eembrace curiosity, openness, and continuous growth\u003C/b\u003E. It means seeing challenges as opportunities to learn rather than threats to competence. People with this mindset:\u003C/p\u003E\r\n\u003Cul\u003E\r\n\u003Cli\u003EAsk questions without fear of “looking silly.”\u003C/li\u003E\r\n\u003Cli\u003ESeek feedback and use it for improvement.\u003C/li\u003E\r\n\u003Cli\u003EStay adaptable and resilient in the face of change\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"StandaloneAsset","color":"inherited","colspan":4,"colstart":8,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/standalone_asset","model":{"image":{"src":"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_109639569/standalone_asset.shellimg.jpeg/1779956637235/female-worker-looking.jpeg","alt":"female worker looking","width":3840,"height":2160}}},{"organism":"CallToAction","color":"inherited","id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/call_to_action","model":{"links":[{"name":"Jump to downloads","value":"#explore-the-learner-mindset-resources-and-downloads","icon":"/content/dam/shell/icons/global/navigation/arrow-down.svg"}]}},{"organism":"PromoSimple.Text","color":"brand1-subtle","colspan":6,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/text_1171433255_copy","model":{"title":"Why It Matters","text":"\u003Cul\u003E\r\n\u003Cli\u003EBuilds \u003Cb\u003Epsychological safety\u003C/b\u003E so people feel comfortable speaking up.\u003C/li\u003E\r\n\u003Cli\u003EDrives \u003Cb\u003Econtinuous improvement\u003C/b\u003E and innovation.\u003C/li\u003E\r\n\u003Cli\u003EStrengthens \u003Cb\u003Eteam collaboration\u003C/b\u003E and leadership effectiveness.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand1-subtle","colspan":6,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/text_1171433255","model":{"title":"Key Behaviours","text":"\u003Cul\u003E\r\n\u003Cli\u003E\u003Cb\u003EStay Curious\u003C/b\u003E – Ask questions and explore new ideas.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EShow Humility\u003C/b\u003E – Admit what you don’t know and learn from others.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EEmbrace Feedback\u003C/b\u003E – Use it as a tool for growth.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003EReframe Failure\u003C/b\u003E – See setbacks as learning opportunities.\u003C/li\u003E\r\n\u003Cli\u003E\u003Cb\u003ECommit to Learning\u003C/b\u003E – Invest time in developing skills and knowledge.\u003C/li\u003E\r\n\u003C/ul\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"brand1-subtle","colspan":7,"colstart":4,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/text_1171433255_copy_1544096917","model":{"text":"\u003Ch4\u003ECreate a culture where learning is constant and everyone feels safe to grow and improve.\u003C/h4\u003E\r\n"}},{"organism":"StandaloneAsset","color":"inherited","colspan":4,"colstart":2,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/standalone_asset_cop","model":{"image":{"src":"https://www.maritimepins.com/resources/safety-culture/_jcr_content/root/main/section/tabs/tab_109639569/standalone_asset_cop.shellimg.jpeg/1779956655088/chemical-ship-from-tug.jpeg","alt":"chemical ship from tug","width":3840,"height":2160}}},{"organism":"PromoSimple.Text","color":"inherited","colspan":6,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/text_copy","model":{"title":"Fail safe Every time","text":"\u003Cp\u003EIt’s a principle that recognises \u003Cb\u003Efailures will happen\u003C/b\u003E but when they do, the outcome should be \u003Cb\u003Esafe, not lucky\u003C/b\u003E. Instead of relying on chance to avoid harm, we design and operate systems so that \u003Cb\u003Eeffective barriers prevent injuries or serious consequences every time.\u003C/b\u003E\u003C/p\u003E\r\n"}},{"organism":"PromoSimple.Text","color":"inherited","colspan":6,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/text_1171433255_copy_88083772","model":{"text":"\u003Ch3\u003EHow to Achieve It\u003C/h3\u003E\r\n"}},{"organism":"Container.List","children":[{"organism":"ListItem","color":"inherited","colspan":4,"id":"/content/shell/business/maritimepins/en_gb/resources/safety-culture/jcr_content/root/main/section/tabs/tab_109639569/list/list_item_copy","model":{"title":"Effective Barriers","text":"\u003Cp\u003EEngineering controls, clear procedures, and robust organisational 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